FAQs

Straight answers about how Crestview works.

The detail below explains exactly how the portal behaves, from linking an account to requesting a withdrawal.

About Crestview

What is Crestview Capital Bank?

Crestview is a consolidated investor portal that brings your brokerage, crypto and cash accounts together into a single view.

How is my data handled?

Balances, holdings, prices, rates, transactions and wires are handled with the same care as any financial platform, and only stored as needed to run your account.

Can I open an account?

Yes. The sign-in screen creates your profile so the portal can persist your data between visits.

Linking accounts

How does account linking work?

You pick one of the supported institutions and step through a guided three-step flow. Your positions are imported into one schema alongside institution, mask and last-sync state.

Which institutions are available?

Eight partner institutions are supported, including RIT Capital Partners. Each connection covers equities, funds, crypto or cash held at that institution.

Can I unlink an account?

Yes. Removing a connection drops its positions from the consolidated view.

Transfers and controls

What are the TAC, CCC and FSC codes?

They are the three release codes an operations reviewer must generate and verify before a wire is marked completed — transfer authorisation, compliance clearance and final settlement.

Can I choose the settlement time?

Yes. Outgoing wires accept a settlement window of 1 to 30 days, and the interface calculates the expected value date from your choice.

What happens to a withdrawal request?

It moves through Submitted, Under review, Approved and then Completed or Rejected. Each change is recorded in the request history.

Data and privacy

What data does the portal store?

Only what you enter: your profile details, linked accounts, transactions and wire requests. Avoid entering identity documents or account information you would not want stored.

Are the market prices live?

Yes. The Markets & FX board streams live foreign exchange and equity quotes from our market data provider, refreshed throughout the trading day.

Still have a question?

The compliance library sets out the full disclosures, or you can send us an enquiry.